The right problem, the right solution
We find out what the real problem is before deciding what to build, so development doesn't go into the wrong thing.
Business analysis and workflows
Before we write a single line of code, we need to understand how your business works. We map the workflows, requirements and systems, so the solution supports what your people do every day.
Good analysis reduces risk, gives a more accurate estimate and prevents a finished solution from solving the wrong problem.
Why start with business analysis?
Analysis takes time at the start but saves it later. For you, it means three things.
A more accurate estimate and timeline
When the requirements and integrations are mapped, we can estimate the development scope more accurately and the budget is more predictable.
More efficient workflows
Analysis often uncovers manual work and repetition that can be automated or simplified.
How does business analysis work?
Workshops and interviews
We talk to the people involved in the process every day, from managers to users.
Process mapping
We map out the current workflow and mark the bottlenecks, manual work and repetition.
Requirements and integrations
We write down what the solution must do and which systems (ERP, CRM, online store) it talks to.
Solution description
We describe the future workflow and solution so business users and developers understand it the same way.
Estimate and plan
We give an estimate of the development scope, timeline and budget, and a recommendation on where to start.
What do you get from business analysis?
The result of analysis is not a document that sits on a shelf. You get the materials development can start from straight away.
- Process map
- The current and future workflow, with the bottlenecks.
- Requirements
- What the solution must do, written down as user stories.
- Integration overview
- Which systems talk to each other and which data moves between them.
- Solution description
- Clear to business users and developers alike.
- Development estimate
- A scope, timeline and budget estimate with a recommendation on where to start.
Where to start?
It depends on whether you want to improve the current workflow, build a new solution or replace an old system. Together we choose the scope that fits your situation.
| Feature | Process audit | Analysis for a new solution | Replacing an old system |
|---|---|---|---|
| Right for you if | a workflow feels slow or costly | you are planning a new information system, portal or online store | the current system no longer meets your needs |
| What we do | interviews and mapping of the current process | workshops, processes, requirements and integrations | mapping the system and data, and new requirements |
| Result | a list of bottlenecks and improvements | a solution description and development estimate | a migration plan and development estimate |
Developing or replacing an existing system
When the current system no longer meets your needs, you don't have to rebuild everything at once. We map what works well, what needs fixing and which data must come along in a migration.
That way you can decide whether to develop the system further or replace it, and know what each option means.
Simplifying and automating workflows
The biggest gain is often not a new system but a simpler workflow. We find the places where data is entered several times, information moves as emails and spreadsheets, or decisions wait on someone.
Then we propose what can be simplified, what automated, and where integrations would save the most time.
Related services
Product management
We help decide what to build first and how the product grows from there.
Prototyping
We test the solution with a clickable prototype before development.
User experience and journeys
We design user journeys that are clear and easy to use.
Integrations
We connect ERP, CRM and online store systems so data moves by itself.
Completed projects
We have extensive experience in developing IT software and e-commerce solutions for businesses, spanning from the financial sector to insurance and pharmaceutical industries. We serve as a long-term partner for both large corporations and rapidly growing startups.
Leading Quality AssuranceWe helped move a 20-year-old system to modern technology that needs less maintenance, is more secure and more configurable, and doesn’t require developer involvement for setup.Read more
BCSOpus analysed, designed and developed a training portal with over 500 courses.Read more
Frequently asked questions
What is the difference between business analysis and technical analysis?
Business analysis explains what the business needs and why: workflows, requirements and goals. Technical analysis decides how to build it: architecture, technologies and integrations. A good solution needs both, but business analysis comes first.
Is analysis needed for a small project too?
For a small project, one workshop and a short list of requirements are often enough. Even that helps avoid having to rework a finished solution.
Who on our side should take part in the analysis?
The people who take part in the process every day, and someone who can make decisions. Often it is the everyday users who give the most valuable information.
How long does business analysis take?
It depends on the number of processes and integrations. A process audit is quicker, the analysis for a new system takes longer. We give an exact timeline after the kick-off meeting.
Can the results be used if someone else does the development?
Yes. We describe the solution so that another development team can work from it too.
Does the analysis help with preparing a tender?
Yes. Well-written requirements and a solution description are a good basis for the technical specification of a tender.
Get in touch
Want a solution that supports how your business really works? Write to us, and we'll look at where to start together.
