Monitoring that spots problems before your customers do
Every minute your website won’t load or your online store’s cart doesn’t work costs you customers and trust. We monitor your website, online store and systems around the clock: availability, speed, errors and security events. If something happens, we are the first to know and we respond straight away.
Availability and performance: we know how your systems are doing
Most failures give warning signs before a solution actually goes down: disk space starts running out, memory use climbs or queries get slower. We watch these indicators constantly and set thresholds on every important metric, so we are alerted the moment one is crossed.
That lets us solve most problems before they reach your customers. Long-term trends also help plan when it’s time to scale up a server or optimise the solution.
Security: vulnerabilities and malware under control
A security problem doesn’t always show itself straight away. Malware can hide on a site for weeks, sending visitors to scam pages or damaging your reputation in search engines. That is why we check your solution regularly, both from the inside and from the outside.
On WordPress sites we track vulnerabilities in plugins and themes, and where needed we can block an attack before the official fix is released. We also check that malware hasn’t landed your site on browser or search engine blocklists.
Response: alerts don’t sit waiting in someone’s inbox
Monitoring is only worth something if someone acts on the alerts. Our systems send them straight to our team, and critical incidents are picked up immediately. The response time is set in the agreement, and where needed we act at night and at weekends too.
After every major incident we find the root cause and make changes so the same problem doesn’t happen again. If you wish, we send you a regular overview of your systems’ status and the most important events.
We use proven monitoring tools
Zabbix
An open-source infrastructure monitoring platform used by companies around the world. Zabbix tracks server load, memory, disk space, service status and network connections. When an indicator crosses its threshold, we are alerted at once and can fix the problem before it affects your customers.
Grafana
A visualisation and alerting platform that brings metrics from different sources together on clear dashboards. With Grafana we see your systems’ status and historical trends at a glance. It helps us spot problems that build up slowly and plan resources ahead.
Patchstack
A security platform specialised in WordPress that tracks vulnerabilities in plugins and themes. If a security hole is found in a component your site uses, we know about it straight away. Virtual patches block the attack even before the developer’s official update is out.
Nimbusec
Website security monitoring. Nimbusec checks your site from the outside, the way a visitor sees it, and detects malware, defacement and blocklisting. That way we also catch problems that aren’t visible from inside the server.
Sentry
An application error and performance monitoring platform that catches errors directly in your solution’s code. For every error we see where in the code it happened, what led up to it and how many users it affects. That lets us find and fix bugs quickly, often before anyone reports them.
- Round-the-clock monitoring
- Your systems are watched continuously, at night and at weekends too.
- Proactive, not reactive
- Most problems are solved before they reach your customers.
- The overview in your hands
- You get a clear overview from us of your systems’ status and the most important events.
Get in touch
We have your back when it comes to web development, giving you the freedom to focus on building and growing your company.
