Easy-to-use digital solutions for pharmacies and healthcare

Opus develops online pharmacies, B2B ordering portals, self-service portals and custom software for pharmacies and healthcare companies. We help create modern digital services where complex business logic is clear and easy to use.

We are the long-term technical partner of Magnum, the largest pharmaceutical group in the Baltics, from the Apotheka online pharmacy to the group’s intranet.

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  • 15+
    years of software development experience
  • 25+
    employees
  • 120+
    completed projects
  • ISO 27001
    certified information security

What we offer

For pharmacies and healthcare companies we do four kinds of work. An online store is one of them; software that supports the company’s services and internal workflows matters just as much.

Online pharmacies and stores

We build online pharmacies and other complex stores where a large catalogue, pharmacy and central warehouse availability, sales and delivery rules and campaigns make sense to the user.

Online stores

Self-service and B2B ordering portals

We build self-service portals and customer accounts where business customers such as clinics order faster than by phone, and consumers manage their own data and services.

Self-service portals

Custom software and intranets

We develop software that off-the-shelf products do not cover: intranets, training and staff management systems, and tools that support internal workflows.

Custom software

Integrations with business systems

We connect solutions to prescription, warehouse, product information, payment, delivery, customer and other business systems, so data moves between systems automatically.

Integrations

Opus – a development partner for pharmacy and healthcare solutions

A healthcare solution brings strict requirements and complex business logic together: selling prescription medicines and identifying the buyer, protecting health data, pharmacy and central warehouse availability, sales and delivery rules for different product types, and several external information systems. What matters to us is that every part works reliably while staying easy to use.

That is why we look at the solution as a whole: how information moves, where availability comes from, which rules affect a purchase, an order or a service, and how all of this comes together in the user journey. We design the technical architecture and the user interface to support the same logic rather than work separately.

Why choose Opus?

We are the long-term technical partner of Magnum, the largest pharmaceutical group in the Baltics. We develop the Apotheka online pharmacies in three countries and the Magnum VET B2B ordering platform, and we have built the group’s intranet. We have worked with systems where the online store and self-service are closely tied to the company’s other business-critical services.

Our team includes analysts, UX designers, developers, testers and a support team. That lets us be your partner throughout the development process, from preliminary analysis and design to development, testing and maintenance.

Apotheka: an online pharmacy in three countries

Pharmacy retail is one of the most strictly regulated areas of e-commerce. Prescription medicines require secure identification, and purchase data may contain special categories of health data. Magnum operates in three countries with different identification, payment and legal requirements.

We built the solution that runs apotheka.ee, apotheka.lv, apotheka.lt, apothekabeauty.ee and hills.ee: one Magento 2 backend and a separate React frontend. Opus develops, operates and secures the platform day to day.

Read about the project

Accessibility (WCAG)
We bring digital solutions in line with WCAG as the client needs. This means the finished solution is accessible to users with different needs.
Security and data protection
We take security and data protection requirements into account throughout development. Opus’s information security management system is ISO 27001 certified.
Integrations
We connect solutions to warehouse, product information, payment, delivery, customer and other systems the company needs.
AI-based search and product discovery
We integrate AI-based search and product discovery solutions such as Luigi’s Box into online stores. This improves search relevance, automatic recommendations and findability even in a complex catalogue.
SEO and findability
We build technical SEO into the architecture from the start: indexable content, semantic HTML, structured data, URL and canonical logic, and product and service information that is unambiguous to search engines and AI-based services alike.

Completed projects

See more

In healthcare we are Magnum’s long-term development partner: the Apotheka online pharmacies, the Magnum VET B2B ordering platform and the group’s intranet.

Maintenance & support: keeping your solution going through long-term cooperation

Maintenance and support keep an online pharmacy, self-service portal or other healthcare solution running and secure for the long term. We carry out regular updates of the technologies in use, monitor the system, resolve issues and help develop the existing solution further. We stay on as your partner after the development project ends.

Maintenance

How do we work?

You talk directly to the people who build your solution, not to intermediaries.

  1. Kick-off meeting

    We listen to your goals and get to know your existing systems and requirements.

  2. Analysis

    We map the workflows, integrations and regulatory requirements.

  3. Prototype and user tests

    A clickable prototype that we test with real users before development.

  4. Development in cycles

    We work in step with your team and your other vendors.

  5. Maintenance and further development

    We stay with the system after release too.

Related services

Frequently asked questions

  • Do you only build online pharmacies?

    No. An online pharmacy is one solution among many. For pharmacies and healthcare companies we also build B2B ordering portals, self-service portals, intranets and other custom software, and integrate them with existing business systems.

  • How do you handle prescription medicines and health data?

    Buying prescription medicines requires secure identification, and purchase data may contain special categories of health data. We use country-specific e-identity solutions, anonymise health data in analytics, and protect the solution with a web application firewall and continuous security monitoring. Opus’s information security management system is ISO 27001 certified.

  • Do your solutions meet accessibility requirements?

    Yes. We bring solutions in line with WCAG as needed, so people using assistive technology can use them too. The Apotheka online pharmacy we develop meets WCAG 2.1 AA.

  • Which technologies do you use?

    We choose the technology to fit the solution, not the other way round. Complex e-commerce is often built on Magento 2 with a Next.js or React frontend. Self-service portals and custom software we build with React, Next.js and Node.js, for example.

  • Do you take over existing solutions?

    Yes. We start by reviewing the code and infrastructure and give you a clear picture of what is in order, what needs fixing and what is critical. Then we agree on maintenance and further development.

  • Do you help after the solution is launched?

    Yes. We carry out regular updates, monitor the system, resolve issues and keep developing the solution. We stay on as your partner after the development project ends.

Get in touch

We want to cover all your digital development needs, so you can focus on developing your company and services. Planning a new online pharmacy, self-service portal or custom solution, want to develop an existing one further, or looking for a long-term technical partner? Write to us and we will work out which solution suits you.

Margus Eha

Margus Eha

CEO, Business Development

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