More customers
People with disabilities and older users can use an accessible solution too. Every obstacle in a form or the cart is a lost sale.
An accessible digital solution for everyone
An accessible website or online store is easy for everyone to use: people with disabilities, older users and those browsing with different devices or assistive technology. Since 2025 the European Accessibility Act (EAA) has made accessibility mandatory for many online stores and e-services.
We bring digital solutions in line with WCAG, both new projects and websites and online stores that are already live.
Why does accessibility matter?
Accessibility is not just a requirement to tick off. For you, it means three things.
Meeting the requirements
The European Accessibility Act has applied since 2025. We help you meet its requirements before they become a problem.
Better user experience and visibility
A clear structure, sufficient contrast and proper headings make the page easier for everyone and help search engines understand the content better.
How do we ensure accessibility?
Audit
We check the solution against the WCAG 2.1 AA criteria: automated tests and manual checks with a keyboard and a screen reader.
Report and priorities
You get a list of the issues found, with their impact and how hard they are to fix, so we can start with what matters most.
Fixes
We fix the code, design and content: contrast, focus order, form labels, alternative text and heading structure.
Retesting
We check the fixes again to make sure they work with real assistive technology.
Maintenance
We add accessibility checks to the development process, so new changes don't bring the issues back.
What do you get from the audit?
An audit is not just a verdict. You get the materials the fixes can start from straight away.
- Audit report
- The issues found, each with its WCAG criterion, location and a recommended fix.
- Priority plan
- What needs fixing first and what can wait.
- Fix guidelines
- Clear guidelines that our developers or your own can follow to make the fixes.
- Accessibility statement
- A publishable description of how accessible the solution is and how to report problems.
Where to start?
It depends on whether the solution already exists or is still to come. Building accessibility in from the start is always cheaper than fixing it later.
| Feature | Audit | Audit and fixes | New solution |
|---|---|---|---|
| Right for you if | you want to know where you stand | an existing solution has to meet the requirements | you are starting a new website, store or app |
| Result | a report and a priority plan | a compliant solution and a retest | accessibility in the design and code from day one |
| What we do | automated and manual checks | audit, fixes, retest | checks in the prototype, design and development |
| Cost | lowest | depends on the issues found | lowest in the long run |
Making an existing website or online store accessible
Most existing solutions don't need rebuilding from scratch to become accessible. We start with an audit and first fix the places that block users the most, such as the cart, the checkout and forms.
We can also make the fixes in a solution built by another team.
Accessibility in a new project from the start
In a new project we consider accessibility as early as the prototype: we check contrast, focus order and form logic before we write a single line of code.
That way there are no costly fixes later, and the finished solution meets the requirements on launch day.
Related services
Prototyping
We test the user journeys and accessibility before development.
User experience and journeys
We design user journeys that are clear and easy to use.
Magento development
Accessible and scalable online stores on Magento.
E-commerce built for sales
Online stores with a smooth checkout for every user.
Completed projects
We have extensive experience in developing IT software and e-commerce solutions for businesses, spanning from the financial sector to insurance and pharmaceutical industries. We serve as a long-term partner for both large corporations and rapidly growing startups.
ApolloApollo's online store ran on an outdated platform that no longer met today's security and performance requirements. The store needed a solid, modern foundation that could also carry its future growth.Read more
AndBeauty: a new online store where adding a product takes a minute, not tenA new three-language Magento store for a beauty department store with 300+ brands: adding a product takes a minute, not ten, and the store holds up during major campaigns.Read more
Apotheka: one platform for five pharmacy and beauty stores in three countriesOne Magento 2 and React platform for five pharmacy and beauty stores in three countries, including secure sales of prescription medicines.Read more
iDeal: a headless online store for the largest Apple Premium Reseller in the Baltics and the NordicsA headless store for the largest Apple Premium Reseller in the Baltics and the Nordics: Magento 2 and React, with new iPhone launches prepared ten times faster.Read more
Frequently asked questions
Does the European Accessibility Act apply to our company?
The act mainly covers online stores and digital services such as banking, transport and e-books. For services, microenterprises with fewer than 10 employees and an annual turnover of up to 2 million euros are exempt. If you are not sure, we'll help you find out.
What is WCAG?
WCAG (Web Content Accessibility Guidelines) is the international guideline on making web content accessible. The European requirements rest on the EN 301 549 standard, which in turn refers to WCAG 2.1 level AA.
Is an automated test enough?
No. Automated tools find only some of the issues. That is why we also check the solution manually, with a keyboard and a screen reader.
How long does an audit take?
It depends on the number of pages and user journeys. We usually pick the key views, such as the home page, a product page, the cart and the checkout. We give an exact timeline after the first conversation.
Will accessibility change our design?
Usually not noticeably. The changes concern contrast, focus visibility, form labels and structure, which most users simply experience as easier use.
What is an accessibility statement?
A public description of how accessible your solution is, which shortcomings are known and how users can report problems. We help you write it.
Get in touch
Want to know how accessible your website or online store is? Write to us, and we'll look at where to start together.
Related posts
Accessible e-commerce in 2025An accessible online store is the key to successful e-commerce. It improves the experience for all users, helps search engines and follows the WCAG standards that are mandatory from 2025.Read more
Apotheka’s e-pharmacy, developed by Opus, wins the title of most user-friendly e-commerce solutionApotheka’s e-pharmacy, built by Opus, has won the title of the most user-friendly e-commerce solution in the health and beauty space for 2022. The title was awarded to the project by one of the largest trade magazines in Estonia.Read more
Constructing an accessible e-pharmacy giant: the marriage of React and Magento 2As a public service provider, Estonia’s leading pharmacy chain Apotheka needs to comply with WCAG accessibility guidelines in its digital channels. Introducing new accessibility features also created an opportunity to migrate the store’s entire frontend from Magento to React.Read more